Frequently Asked Questions (FAQs)

Basic Questions

1.What is Love & Chat?
Love & Chat is an Indian dating and social platform helping people establish connections, friendships, or relationships. It features chat, audio, and video call options exclusively to a certain class of users, termed Listeners, and Users.
2. How to use Love & Chat?
You can easily download Love & Chat from Play Store, create a verified profile with a real photo and accurate details, and chat or call other users and listeners.
3.Is Love & Chat paid service?
You can register, and chat for free, but certain features like hiding your ID after a match, and other subscription options are paid.

1. How do you protect my anonymity?
To protect your privacy, we do not disclose your personal contact details like phone number, address, or social media profile. Informa􏰀on like your city along with other descriptive details help identify you uniquely.
2.Are my conversations secure?
Absolutely, all conversations, be it chat or audio calls, are treated as confidential. Abusive and sexual conversations will be removed, and users are reminded to communicate courteously.
3.What should you do if there is a problem or issue?
You can reach out to your Team Leader or Support Team through the app, and we will help you resolve the issues regarding users, the system, or policies you will integrate.

1.What if there is a problem with the system?
In the event of a problem with call connectivity/logging into the system or app crashing, please reach out directly to the support staff to resolve the problem as quickly as possible.
2.How do I report system-related issues?
Visit the app’s Support or Help area and describe the problem you are having. Alternatively, you can ask your team leader to help you.

1.What will happen if I don't follow the guidelines?
Be at least 18 years old.
Speak respectfully and kindly.
Keep personal and social media information to yourself.
Do not solicit or offer monetary donations.
No impersonation or misleading profiles.
No obscene or sexually explicit content.
At least 6 hours daily active listening (Listeners only).
All participants must chat and do audio calls; video calls are optional.
2. What happens if I don't follow the guidelines?
Inappropriate behavior will lead to penalties or the suspension of your account and may result in a permanent ban. Abuse or impersonation will also lead to account suspension.

Love & Chat does not cover the outcomes of any physical meeting, date, or future relationship established after users leave the app.